Follow below steps before first use

1. After unpacking the product, check if it is complete. In addition to the device itself and the modules, the Higo® kit includes:

• Accessories:
  • 2 x large exchangeable tongue depressing tips for older children, teenagers and adults
  • 2 x small exchangeable tongue depressing tips for infants and toddlers
    
  • 20 x 4.0 mm disposable ear specula for older children, teenagers and adults
    
  • 10 x 2.5 mm disposable ear specula for infants and toddlers
  • 10 alcohol wipes
• Storage case
• Medical-grade USB-C charger with USB Type-C cable Globtek GTM86100-10VV-W2E
• User Manual
• Quick Guide

2. Charge the device for at least one hour before first use.

3. For your smartphone or tablet, download "HIGO" mobile app (light blue colour, do not download "HIGO PROFESSIONAL") from Google Play or the App Store.

Connecting Higo® to a Wi-Fi network and pairing with the app

Pairing Higo® with the app is done only once (with the exception of resetting to factory settings). The app is needed to manage the device, such as connecting to Wi-Fi or managing patient profiles.  

Important: Remember to keep your Higo® and your phone close to each other during the pairing process. Make sure your phone has Internet connection and Bluetooth is on.

1. Sign up or log into mobile app:

• If you received a token with the device you will have to register in the mobile app providing your personal data and the token.
• If your account has been created by your healthcare provider or HigoSense, log into mobile app using your email address. Your first one-time password is your identification number. Set a new password and log in.
  

2. Click "Connect" button in the mobile app.

3. Switch on your Higo® by pressing the ON/OFF button for 1 second.

4. Choose language and go further by clicking on the ">" button until blue screen with "Continue in the mobile app" message.

5. Select the Wi-Fi network you want to connect to from the list, enter the password and click "Connect".

6. The Wi-Fi network will be added and Higo® will be activated, go further by clicking on the ">" button.

7. Go through "How to start?" on the mobile app.

8. You can now proceed with the examination.

Important: An active Wi-Fi connection is required to perform the examination and send the data to the doctor. Please refer to the User Manual or FAQ for information on how to add a new Wi-Fi network.